Amazon Vendor
SHORTAGE: Shortage claim
Amazon received fewer units than invoiced.
| Category | shortage |
|---|---|
| Usual reading | dispute |
| Deadline | 730 days from original deduction date. Cannot dispute during 35-day inventory matching period after invoice due date; file within 5 days after it ends. |
| Where to file | Vendor Central (Payments > Contact Us / dispute workflows); disputes line by line. |
| Documents | BOL (recommended, required in practice for re-disputes); Carrier POD; ASN |
Sources
Confirm every code, deadline and amount against your supplier agreement and the buyer's portal. Public sources disagree, and the tool uses the shorter window when they do.
Deduction Decoder is software. It is not a law firm and not a collection agency, gives no legal advice, does not contact buyers or file on your behalf. Not affiliated with or endorsed by UNFI, KeHE, Walmart or Amazon; names are used only to identify the documents the tool reads.