UNFI Natural
CMQ: Quality manufacturer chargeback
Damaged goods, recalls, shelf wear or product complaints. Format CMQ(mmyy)0(Remit#).
| Category | unsaleable |
|---|---|
| Usual reading | need docs |
| Deadline | 365 days from deduction date. Adjustments older than 12 months are denied. UNFI suggests filing within 60 days. |
| Where to file | UNFI Dispute Center (Direct Commerce) inside myUNFI, launched Feb 2026; one appeal allowed, only with new information. |
| Documents | Unsaleables / spoils allowance in agreement; Recall notices; Store-level detail |
What to check
- Check whether an off-invoice spoils allowance already covers it (double dip)
Sources
Confirm every code, deadline and amount against your supplier agreement and the buyer's portal. Public sources disagree, and the tool uses the shorter window when they do.
Deduction Decoder is software. It is not a law firm and not a collection agency, gives no legal advice, does not contact buyers or file on your behalf. Not affiliated with or endorsed by UNFI, KeHE, Walmart or Amazon; names are used only to identify the documents the tool reads.