UNFI Natural
MCB-D: MCB - Demo
Product used at store demos or samplings. Region: East.
| Category | promotion |
|---|---|
| Usual reading | need docs |
| Deadline | 365 days from deduction date. Adjustments older than 12 months are denied. UNFI suggests filing within 60 days. |
| Where to file | UNFI Dispute Center (Direct Commerce) inside myUNFI, launched Feb 2026; one appeal allowed, only with new information. |
| Documents | Signed deal sheet / promo authorization (dates, retailers, rates); Weekly MCB backup CSV; Remittance advice |
What to check
- Auth # on the MCB line matches a deal you signed (blank or unknown Auth # = strongest dispute)
- Period End falls inside the promotion's agreed dates
- ChgBckAmt == InvAmt x ChgBckPct and ChgBckPct equals the agreed rate
- Same promotion not billed twice (East and West pay separately; CSV and TXT backup contain the same lines)
Sources
- https://docs.gocrisp.com/docs/support/articles-UNFI-chargeback-codes
- https://www.revya.ai/resources/what-is-unfi-mcb
Confirm every code, deadline and amount against your supplier agreement and the buyer's portal. Public sources disagree, and the tool uses the shorter window when they do.
Deduction Decoder is software. It is not a law firm and not a collection agency, gives no legal advice, does not contact buyers or file on your behalf. Not affiliated with or endorsed by UNFI, KeHE, Walmart or Amazon; names are used only to identify the documents the tool reads.