Walmart
21: Concealed shortage
Walmart claim/deduction code 21: Concealed shortage.
| Category | shortage |
|---|---|
| Usual reading | dispute |
| Deadline | 365 days from invoice date. Conservative: one source states shortages allow 12 months; APDP hard stop is 2 years. |
| Where to file | APDP (do not contact buyer) |
| Documents | Proof of delivery; Store: PO/invoice # with matching delivery address; Warehouse: POD signed in eaches |
Sources
- https://www.8thandwalton.com/blog/walmart-deduction-codes
- https://www.spscommerce.com/community/articles/walmarts-apdp-a-clear-guide-to-the-accounts-payable-dispute-portal
- https://www.spscommerce.com/community/understand/walmarts-accounts-payable-disputes-portal
- https://help.supplypike.com/en/articles/3449561-what-can-i-dispute-in-apdp
- https://www.spscommerce.com/community/articles/walmart-deduction-codes-deep-dive
Confirm every code, deadline and amount against your supplier agreement and the buyer's portal. Public sources disagree, and the tool uses the shorter window when they do.
Deduction Decoder is software. It is not a law firm and not a collection agency, gives no legal advice, does not contact buyers or file on your behalf. Not affiliated with or endorsed by UNFI, KeHE, Walmart or Amazon; names are used only to identify the documents the tool reads.