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Deduction Decoder

Deduction Decoder is software. It is not a law firm and not a collection agency, gives no legal advice, does not contact buyers or file on your behalf. Not affiliated with or endorsed by UNFI, KeHE, Walmart or Amazon; names are used only to identify the documents the tool reads.

Walmart deduction code 22: merchandise billed not shipped

Code 22 means Walmart says it received fewer units than your invoice billed (say 40 cases arrived against an invoice for 45), so it deducted the difference. It is one of the most common Walmart claim codes, and it is disputable in Walmart's Accounts Payable Dispute Portal (APDP) when you can prove everything shipped.

FactDetail
CategoryShortage (accounts payable)
Disputable?Yes, in APDP (also supported by Mass Dispute Creation)
ProofEvidence that every invoiced unit shipped: BOL, signed POD, ASN / pick-pack records
DeadlineAPDP refuses disputes 2 years after the original claim date. Some guides cite 12 months from invoice for shortages, so treat 12 months as your real limit
Don'tContact the buyer for AP shortage claims. Use APDP

Is it really a code 22?

  • 22: some of the items arrived (partial).
  • 25: nothing arrived for that invoice. Often the invoice went out before the truck arrived. Don't re-invoice, or you'll trigger a 30.
  • 24: the freight bill was signed short at the store or DC. You need the stamped POD showing the shortage.
  • 21: a concealed shortage found inside cartons or pallets after receipt.

Check the store column too: 8011 usually means an AP deduction (research in APIS, dispute in APDP), while 9000 usually means an AR invoice handled in HighRadius.

Build the dispute

  1. Pull the claim in APIS and note the claim number, PO and invoice.
  2. Gather the BOL, the carrier's signed POD and the ASN. Quantities must tie to the invoice.
  3. File in APDP with the documents attached, and keep the case number.
  4. If APDP denies it and you still have new evidence, ask your merchant team about a payback. Not every code qualifies.

Find every code 22 at once

Drop your Walmart remittance export into Deduction Decoder. It groups the code 22/24/25/30 shortage lines, adds up what's disputable, and puts each deadline in your calendar. The file is analysed in your browser, never uploaded, and no Retail Link login is ever asked for.

Sources: 8th & Walton "Walmart deduction codes: what they mean"; SupplyPike/SPS "What can I dispute in APDP?"; SPS "Walmart's APDP guide"; Glimpse "How to file Walmart deduction disputes in APDP" (12-month shortage note). Not legal advice. Not affiliated with Walmart.